Rujukan Laman

Privacy Policy — How We Handle Your Information

We collect only what we need to run your account, process deposits via Touch 'n Go, GrabPay, Boost dan FPX, and keep your sessions secure.

Account securityPayment data protectionWithdrawal recordsSession logsContact preferences
Browse lobby Read FAQ
asia777 Privacy Policy — How We Handle Your Information
CONTACT PATHS

How to Reach Us About Privacy

If you want to review what we've stored, update your details, or request full deletion, contact us through any of the channels below.

Live Chat Open the chat widget in the bottom-right corner of any page, select 'Privacy & Data', and describe what you need. Our team can pull your records, confirm deletion timelines, or walk you through cookie settings while you wait. Available daily from 10:00 to 02:00 Malaysia time, with extended hours on weekends.
Email Send your request to our data-protection inbox and include your registered email or phone number so we can verify your account. We'll reply with a summary of what we hold, a timeline for any changes you've asked for, and next steps if we need additional confirmation. Expect a response within one business day.
Contact Form Fill in the form under 'Support', choose 'Privacy Request' from the dropdown, and attach any documents if you're updating identity details. The form routes straight to our compliance team and you'll receive an acknowledgment email with a reference number within two hours, followed by a full response in forty-eight hours.
DATA HANDLING

How We Protect and Manage Your Information

Your account password travels over TLS encryption, and we hash it before storage so even our own systems can't read the plaintext.

Encryption at Rest

Every database holding account details, payment references, or session logs uses AES-256 encryption, and access is restricted to engineers with multi-factor authentication. We run quarterly audits to confirm no plaintext leaks, and our infrastructure team rotates encryption keys every six months to stay ahead of any potential breach.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your language and currency choices. Marketing cookies track which promotions you view so we can show relevant offers, but you can disable them in account settings without affecting your ability to deposit, play, or withdraw. Changes apply immediately across all devices.

Account Security

Two-factor authentication is optional but recommended — enable it in settings and we'll send a verification code to your phone whenever you log in from a new device. If we detect a login from an unfamiliar IP or an unusual withdrawal request, we'll pause the action and email you a confirmation link before proceeding.

Data Retention

Active accounts keep your profile, payment history, and session logs for as long as you're registered. Close your account and we delete your personal details within thirty days, but we retain anonymised transaction records for seven years to meet local financial-reporting requirements. You can request an export of everything before deletion.

Third-Party Sharing

We share transaction data with payment processors like Touch 'n Go, GrabPay, Boost and FPX only to complete deposits and withdrawals, and they handle it under their own privacy policies. We don't sell your email, phone number, or play history to advertisers, and we only disclose information when local law or a court order compels us to do so.

Access Requests

Ask for a copy of your data and we'll send a CSV file containing your account details, transaction history, session logs, and cookie preferences within five business days. Request corrections and we'll update our records immediately; request deletion and we'll wipe your profile within thirty days, keeping only the anonymised records required by law.

Privacy Policy FAQ

We collect your email address, phone number, preferred currency, and country of residence so we can verify deposits, send withdrawal confirmations, and comply with local financial regulations. Payment details like Touch 'n Go or GrabPay transaction IDs pass through encrypted rails and we store only the reference codes needed to match your deposit to your balance.

We delete your email, phone number, and account preferences within thirty days of closure, but we retain anonymised transaction records for seven years to meet local audit and tax-reporting requirements. You can request an export of everything before we delete it, and we'll send a CSV file within five business days.

Yes — email us or open a live chat, include your registered email or phone number to verify your identity, and we'll send a full export of your account details, payment history, session logs, and cookie preferences within five business days. The file comes as a CSV so you can open it in any spreadsheet tool.

We share transaction data with payment processors like Touch 'n Go, GrabPay, Boost and FPX only to complete deposits and withdrawals, and they handle it under their own privacy policies. We don't sell your email, phone number, or play history to advertisers, and we only disclose information when local law or a court order requires it.

Log in, open account settings, scroll to 'Privacy & Cookies', and toggle marketing cookies on or off. Session cookies stay active so you remain logged in, but preference and tracking cookies can be disabled without affecting deposits, gameplay, or withdrawals. Your choice applies immediately across desktop and mobile sessions.

We'll wipe your email, phone number, session logs, and account preferences within thirty days, but we keep anonymised transaction records for seven years to meet local compliance rules. Before deletion we'll send you a final export so you have a copy of everything, and we'll confirm once the process is complete.

Use live chat, email, or the contact form under 'Support', describe the mistake, and attach any documents that prove the correct details. We'll update our records immediately and send you a confirmation email once the change is live. Most corrections take less than one business day to process and apply across all systems.

Related Pages

asia777 Malaysia Floating Dragon Caishen Wins Star Bounty Dragon Scroll